The friendly folks at B&D were wonderful to work with! They were accommodating, helpful, and honest. I had a truck towed there (I live in another state) and they diagnosed the issues, communicated with me and my local mechanic, made the necessary repairs, and provided a detailed bill. If I lived anywhere near B&D, they would definitely be my go-to mechanic. - James S. (5 star review on Yelp)
We were on our way to Florida in our Newell Coach and had reservations at Bella Terra RV Resort in Foley, Alabama. We noticed that we were having some serious brake trouble and needed to find someone who had the knowledge to repair brakes in a Newell. To our good fortune, we stopped at B&D Automotive in Robertsdale, Alabama. Wow, what a great place and nice people. Owners Bruce and Dona Lauser could not have been more accommodating. Not only did they repair our coach at a very fair price, but they also allowed us to park our coach and trailer on a concrete pad with full hookups while Bruce completed the entire brake job. email
On December 2nd, while we were camping on Gulf Shores, I was not able to start my coach. It was recommended that I call B&D Auto to fix my problem. Bruce came out to the campground after work and determined the fuel pump had gone bad, this is the reason our coach would not start. He took the fuel pump out and came back the following night with a new fuel pump and fixed the problem. We all know while on the road we expect to get charged way more than the job is worth, and it was time now to get my bill, I was very surprised how reasonable it was since Bruce had to come out to my location twice. It is great to find someone with the knowledge, to determine and fix the problem without taking advantage of your situation. Bruce will always get my business for now on, as I'm passing through his area. I feel now that I have another trusted location outside of my area that I can depend on and trust, keep up the good work Bruce.
- Mike Tardif, Florida (Refuel pump, coach)
While traveling West bound back to our home in Texas - on a very hot July day - our Motor coach suddenly began blowing hot air. We dialed up Tiffin for some advise and information on the nearest authorized repair shop. Tiffin recommended B&D Repair Service in Robertsdale Alabama as the closest authorized service
We called B&D promptly and made an appointment for service. As we were more than an hour East of their location, and it was late in the day, we were informed that the shop might be closed when we arrived; however, we were welcome to camp out in their enclosed yard overnight and they would promptly service our coach the next morning.
As luck would have it, we did arrive very near closing time. Rather than making us wait until the next morning Bruce Lauser, the owner, personally took control and he and his crew stayed beyond closed and made the necessary repairs to get us back on the road. The crew even went beyond the original A/C repair and performed a required hours generator service; which I had unfortunately neglected.
In today's world it is rare to find this type of professionalism and dedication to customer satisfaction. A very big salute to B&D Repair Service for a fantastic customer experience.
Larry F Harris, Chairman & CEO, FMP Inc
We can’t say enough about them! If you are ever in need of help just off Interstate 10, exit 44, find these people. You’ll be glad you did.
- Ron & Becky Bacon, Osage Beach, Missouri